Sugar96 Terms and Conditions
These Terms and Conditions set out the general rules for using the Sugar96 website, creating an account, accessing casino games, making transactions and taking part in promotions. By using the website, you confirm that you have read and understood these terms.
1. Eligibility
You must be at least 18 years old and legally permitted to use online gambling services in your place of residence. Sugar96 may restrict access where gambling is not permitted by applicable law.
You are responsible for checking the gambling laws that apply to you before creating an account or using the services.
2. Your Sugar96 Account
Players may be required to provide accurate and up-to-date information when opening an account. Your account information should remain current, particularly where it relates to identity, contact details or payment information.
Each player should maintain only one personal account unless Sugar96 expressly permits otherwise. Accounts are intended for individual use and should not be transferred, sold or shared with another person.
3. Account Security
You are responsible for keeping your login details confidential and for activity carried out through your account. If you believe that someone else has accessed your account, contact support as soon as possible.
Do not provide your password, verification codes or other confidential login information to another person.
4. Identity Verification
Sugar96 may request information or documents to verify your identity, age, payment details or other account information.
Verification may be required before certain transactions, including withdrawals, can be completed. If requested information is not provided within a reasonable period, access to certain account functions may be restricted.
5. Deposits
Players should only deposit funds using payment methods that belong to them or that they are authorised to use. The available payment methods, minimum deposit amounts and processing conditions may vary.
Deposited funds should be used for legitimate gaming activity. Sugar96 may review transactions that appear unusual or inconsistent with normal account activity.
6. Withdrawals
Withdrawal requests may be subject to account verification and applicable transaction checks. Processing times can vary depending on the payment method and circumstances of the withdrawal.
Where additional information is required, a withdrawal may remain pending until the necessary checks have been completed.
7. Bonuses and Promotions
Promotional offers available through Sugar96 may have their own terms. These can include eligibility requirements, minimum deposits, wagering requirements, maximum bonus values, expiry periods and restrictions on certain games.
Players should read the specific terms of a promotion before accepting or using it. Sugar96 may cancel or amend a promotional offer where there has been a clear error, misuse or activity that breaches the applicable promotion terms.
8. Casino Games
Casino games are based on chance and their outcomes cannot be guaranteed. Past results do not influence future results, and no strategy can guarantee a win.
Game availability may change without prior notice. Technical interruptions, maintenance or other circumstances may temporarily affect access to particular games.
9. Prohibited Activity
You must not use the Sugar96 website for unlawful purposes or attempt to interfere with its operation.
- Using false or misleading account information
- Opening accounts on behalf of another person
- Using payment methods without proper authorisation
- Attempting to exploit technical errors or promotional mistakes
- Using automated systems or software to interfere with the website
- Engaging in fraudulent or suspicious activity
- Attempting to bypass account, security or verification procedures
10. Account Restrictions and Closure
Sugar96 may restrict, suspend or close an account where there are reasonable grounds to believe that these Terms and Conditions have been breached, account information is inaccurate, suspicious activity has been identified or legal obligations require action.
Players may also request the closure of their account by contacting support.
11. Responsible Gambling
Gambling should be treated as entertainment rather than a source of income. Players should only gamble with money they can afford to lose and should avoid chasing losses.
If gambling becomes difficult to control, consider taking a break, using available responsible gambling tools or seeking independent support. Sugar96 services are intended for adults who are legally permitted to gamble in their jurisdiction.
12. Website Availability
We aim to keep the Sugar96 website available and functioning properly, but uninterrupted access cannot always be guaranteed. Maintenance, technical problems, network issues or circumstances outside our reasonable control may temporarily affect the service.
13. Intellectual Property
Unless otherwise stated, content displayed on the Sugar96 website, including text, graphics, logos and other materials, is protected by applicable intellectual property rights.
You may use the website for personal purposes, but you should not copy, reproduce, modify or distribute website content without appropriate permission.
14. Third-Party Services
Sugar96 may work with third-party providers for services such as payments, verification, technical infrastructure and other website functions. These services may operate under their own terms and privacy policies.
Links to external websites may also be provided for convenience. Sugar96 is not responsible for the content or practices of third-party websites.
15. Changes to These Terms
These Terms and Conditions may be updated when necessary to reflect changes to the Sugar96 services, promotions, security procedures or applicable requirements.
The latest version published on the website will apply to your continued use of the services. We recommend checking this page periodically for updates.
16. Contact
If you have questions about these Terms and Conditions, your account or any Sugar96 service, you can contact the support team through the available contact options on the website.
17. Responsible Gambling Reminder
18+ only. Gambling involves financial risk. Play within your limits, take regular breaks and seek support if gambling stops being enjoyable or becomes difficult to manage.